Privacy Notice

This notice explains how we use your personal data, describes the categories of personal data we process and for what purposes. We are committed to collecting and using personal data fairly and in accordance with the requirements of the General Data Protection Regulation (GDPR). We are committed to ensuring that your information is kept safe, secure and used responsibly, and we have put in place appropriate technical and other security measures to protect it.

Who we are

Emporium Management Ltd trading as Emporium Parking (Company Number 08491891) whose registered office is 10 West Lane, London SE16 4NY. You can get in touch with our Customer Services Department at Emporium Parking on above address. The term ‘Emporium Management Ltd’ or ‘Emporium Parking’ or “the Company” or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 10 West Lane, London SE16 4NY. The term ‘you’ or “the user” refers to the user or viewer of our website. This policy is effective from March 2019.

What kind of personal information we use

How we collect your personal data

When a parking contravention occurs on any of the car parks we manage, firstly we monitor vehicle on our car parks if a contravention happens Emporium Parking operatives take a series of photographs taken by an operative or ANPR Cameras as evidence of the vehicles breach to the terms and conditions of usage. On certain sites Emporium Parking has also installed CCTV which monitors the coming and going on the site and will also monitor the Pay & Display machines monitor the vehicles breach. Any information collected is solely for the purpose of Pursuing a Parking Charge Notice Only.

If after 56 days and the Parking Charge Notice is unpaid Emporium Parking may export the personal data regarding the Parking Charge Notice to a Debt Recovery Agency.

How we use your personal data

Data protection law says that we can only use personal data if we have a proper reason to do so. For example, to pursue a Parking Charge Notice when the terms & conditions of a car park usage have been broken.

Retaining your personal data

We will retain your personal data for as long as we are obliged, under relevant legislation and regulation on all unpaid Parking Charge Notices, this will normally be 6 years. On all paid Parking Charge Notices we will delete all personal data within 3 months of payment. The retention period of your personal data may need to be extended where we require this to bring or defend legal claims.

Using data processors and transferring your personal data overseas

We may use service providers, agents and subcontractors to provide services on our behalf. This may require these organisations to access and process your personal data to a Debt Recovery Agency.

All your personal data will remain will remain within the European Economic Area. In these circumstances, we will ensure they process your personal data only in accordance with the applicable data protection legislation and under strict organisational and contractual controls, specifically EU model clauses.

Your Privacy Rights

You have the right to object to how we process your personal data. You also have the right to see what personal data we hold about you. You can ask us to correct inaccuracies, delete or restrict personal data or ask for some of your personal data to be provided to someone else. These rights are explained in more detail below.

Requests to exercise your rights to your personal data can be made by:

  • By post:  DPO, Emporium Parking, 10 West Lane, London SE16 4NY
  • By email: info@emporiumparking.co.uk

Our Data Protection Officer can be contacted at the address above.

Your data protection rights are subject to certain restrictions and conditions. We will assess your request and where we decide not to act upon this, we will notify you of our reasons for this. We will not make a charge for handing your rights request, unless we consider this to be manifestly unfounded or excessive (particularly if this is repetitive).

You have the right to complain to us and to the data protection regulator, the Information Commissioner’s Office, whose address is: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Telephone: 0303 123 1113. You can find out how to report a concern on their website at: https://ico.org.uk/reportaconcern

Your rights are:

To be informed: You have the right to be provided with clear, transparent and easily understandable information about how we use your personal data and your rights. We fulfil this right by giving you this notice.

Access to your personal data: You can request access to a copy of your personal data that we process as a data controller, together with details of why we use it, who we share it with, how long we keep it for and whether it has been used for any automated decision making.

Right to object: You may object to our processing of your personal data by us, where this processing is based on our legitimate interests or in the public interest. We will assess whether our interest in continuing to process your personal data overrides your rights and freedoms. If not, we will stop processing your personal data. Either way, we will inform you of the outcome.

Rectification: You can ask us to change or complete any inaccurate or incomplete per  sonal data held about you.

Emporium Management Ltd trading as Emporium Parking, 10 West Lane, London SE16 4NY.